Early on Monday, February 16th, a water pipe in our fire suppressant sprinkler system burst. Gallons of water leaked from the third floor ceiling through several apartments and program offices, down to our business office and computer server room.
Closed for President's Day we were informed late day. Monday evening we did immediate damage control and placed our residents in a hotel.This was certainly traumatic for the 6 formerly homeless families (7 adults, 10 children) who were residing in our 214 Spruce Street transitional shelter. It has been extremely difficult for our Housing Resource Center staff who had dozens of other homeless and at-risk families scheduled for assistance this week.
Tuesday morning, effort was split among relocating our housing services operations to 434 Lake Ave, continuing to work with our displaced families, and the detailed steps involved in addressing the damages to our 214 Spruce Street facility.
We are still drying out the building and it will take several months to completely renovate due to serious damage of hallway ceilings, several offices, and apartments.
Our staff are juggling a lot of practical details: caring for our formerly homeless families, continuing our housing services, managing the clean-up and renovations, handling the regular accounting, and completing compliance reports to funders. We have limited phone service at the Lake Ave offices. In many ways we feel as displaced as our homeless families.
Since demand has consistently exceeded our capacity before this tragic event, we need the help of the community to reopen with a stronger more sustainable housing assistance / homeless prevention program.