In 2008-2009 services and programs offered by The Way Home included:

• Housing Counseling - 1,093 households, benefiting 2,547 individuals.  Out of the 1,093 households - 304 were homeless.  Of the 2,547 individuals - 592 were homeless.
• Step to Success Coaching and Skills Training - 122 individuals.  Group activities, e.g. money management and cooking classes, community gardening helped homeless and at-risk individuals to improve skills in a supportive community.
• Healthy Home Services - promoted healthy housing in partnership with Manchester Lead/Rehab Program & City Health Department through lead-safe renovation of older housing units, landlord/tenant education and supportive services for at-risk families.
• Community Advocacy - represented low income concerns at the Public Utilities Commission & NH Senate, perserving NH Electric Assistance Program which reduces costs for 35,000 low income households.

Outcomes included:

• 714 of households counseled reported positive changes in budget management
• 226 renters & homeowners attended additional financial management workshops
• 238 tenants were educated on housing safety
•  73 housing units were made safer through Manchester's Lead/Rehab program
• 378 tenants secured an apartment with security deposit loan and/or rental guarantees
• 135 homeownere were counseled on foreclosure prevention strategies
•  16 homeless families (47 persons) were housed in transitional apartments
•  16 chronically homeless individuals received supportive services and housing